Medical Assisting (For Students Enrolled Prior To September 1, 2025)

Objective

Medical Assistants play an integral part in performing administrative and clinical tasks that support the work of physicians and other healthcare professionals. With changes in the healthcare industry, the need for well-trained Medical Assistants has grown significantly. The objective of the Medical Assisting program is to provide training for those who wish to work in the clinical and administrative areas of health care and enable students to gain knowledge and skills necessary for entry-level employment in a healthcare setting.

Description

The Medical Assisting program includes administrative and clinical competencies expected for entry-level positions in a health care setting. Students develop skills in front office administration with an introduction to health insurance and basic billing practices. The back-office portion focuses on direct patient contact and typical clinical and laboratory skills, such as minor clinical procedures, EKG, phlebotomy, injections, and lab screenings. Students also learn to observe Universal Precautions, OSHA regulations, HIPAA requirements, confidentiality, and the legal aspects applicable to any allied health environment.

Duties of medical assistants vary from office to office depending on office location, size, and specialty. In small practices, medical assistants are usually "generalists," handling both administrative and clinical duties. They report directly to an office manager, physician, or other health practitioner. Those in large practices tend to specialize in a particular area under the supervision of a department administrator/practice manager.

Externship

An externship course is included in this program to provide students with the opportunity to apply their knowledge and skills to real-life situations in a healthcare setting. Students are required to complete the required externship hours and other related learning activities prior to graduation. Students are not paid for work performed at the externship site.

Credentialing Exams

Students in their final quarter are eligible to take the National Healthcareer Association’s (NHA) Certified Clinical Medical Assistant (CCMA) exam.

Career Opportunities

Upon satisfactory completion of the training, students are prepared to seek entry-level positions as medical assistants performing the medical procedures, lab techniques, and front office duties described above.

Student Learning Outcomes

• Apply a working knowledge of medical terminology and anatomy and physiology.
• Demonstrate competency in a variety of medical office procedures such as proper phone techniques, computer applications, accurate filing, record keeping including electronic medical records, and office management procedures as well as HIPAA, confidentiality, and legal aspects.
• Demonstrate competency in clinical procedures with Standard Precautions, OSHA, HIV/AIDS, and lab techniques such as minor surgeries, EKG, phlebotomy, lab screenings, injections, and microbiology.
• Support patient-centered services for all patients regardless of age, gender, disability, special needs, ethnicity, or culture.
• Demonstrate competency through observation and participation in laboratory and externship activities.
• Complete the medical assisting national certification exam.
• Demonstrate proficiency in administrative and clinical medical assisting skills within ambulatory care settings
• Apply appropriate medical terminology, anatomy, and physiology knowledge in clinical practice and patient communication
• Perform venipuncture and capillary puncture procedures following established safety and infection control guidelines
• Accurately record, maintain, and manage patient health records and insurance documentation in compliance with healthcare regulations Interpret basic EKG readings and assist in cardiovascular testing and monitoring procedures
• Demonstrate competency in pharmacology concepts, including medication preparation, administration, and patient education regarding drug therapies
• Apply ethical standards, legal principles, and regulatory compliance in all healthcare delivery and patient care aspects
• Communicate effectively with patients, families, and healthcare team members using verbal and written communication skills
• Utilize electronic health records (EHR) systems proficiently to document patient care and manage medical information
• Exhibit professionalism, critical thinking, and problem-solving skills necessary for employment and career advancement in medical assisting